Our core beliefs regarding user privacy and data protection
- User privacy and data protection are human rights
- We have a duty of care to the people within our data
- Data is a liability, it should only be collected and processed when absolutely necessary
- We will never sell, rent or otherwise distribute or make public your personal information
Along with our business and internal computer systems, our product is designed to comply with the following national and international legislation with regards to data protection and user privacy:
- EU General Data Protection Regulation 2018 (GDPR)
- Privacy Shield
Our product’s compliant with the above legislation, all of which are stringent in nature. If you are unsure about whether Thrive is compliant with your own country of residences’ specific data protection and user privacy legislation then please contact us.
Customer Channels (email and calendar)
As soon as you grant us with access to your channel(s) we regularly sync this channel and store some of the data in our database. We strive to keep that data at the bare minimum to guarantee a functional system and offer the service you would expect from us. We re-assess our processes on a regular basis to see if we can make them even more data-efficient.
Depending on the channel of choice, we might be required to request “read and write” access. However you can rest assured we never delete or modify any of your content!
The Salesforce connection is solely used to save new data on behalf of you. Some of this operations require searches across your existing data (for example to find object relations), however we will only access data for to create value for you as a customer.
Access to your data
*Nobody at Thrive will read your data.**
In exceptional cases it might be required to access your data to solve reported issues. This will never be done without your explicit permission.
Retention of information
Should it come to the unfortunate moment that you decide not to use our services anymore, we guarantee that we will remove all of your data. We will only keep your email address so we can let you know of features you may have asked about. You can obviously opt-out of these notifications at any time.
The data controller for Thrive is
CEO & Founder
Thrive for Email